Privacy Policy

Who we are

Lionheart | A creative and strategic internet marketing company that has helped businesses succeed for over 25 years.

Our website address is: https://lionheart.net.

Effective Date: April 1, 2025

Lionheart Marketing (referred to as “we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lionheart.net (the “Site”) and interact with our AI chatbot and contact forms.

By accessing or using the Site, you consent to the collection and use of your information in accordance with this Privacy Policy.

Information We Collect

We collect the following types of personal information through our AI chatbot and contact forms:

  • Personal Identification Information: This includes your name, email address, phone number, and any other contact details you provide when using our contact forms or engaging with our AI chatbot.
  • Automated Data Collection: Our AI chatbot may collect additional information such as user preferences, browsing behavior, and interaction history on the Site. This data helps us improve your experience and provide relevant responses.

How We Use Your Information

The information we collect is used for the following purposes:

  • To Respond to Inquiries: We use your contact information to respond to your inquiries or requests submitted via the contact form or AI chatbot.
  • To Provide and Improve Services: We may use your contact information and interactions with the AI chatbot to improve our services, including enhancing the chatbot’s capabilities and understanding of user preferences.
  • Marketing and Communication: With your consent, we may use your contact details to send you promotional materials, updates, or offers related to our services. You can opt-out of these communications at any time by following the unsubscribe instructions in the email or contacting us directly.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may disclose your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist in operating the Site and providing services to you (e.g., chatbot platforms, customer relationship management tools). These providers are bound by confidentiality agreements and may only use your data for the purposes specified by us.
  • Legal Requirements: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot ensure the absolute security of your information.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to have your personal information deleted, you can contact us, and we will make reasonable efforts to comply with your request.

Your Rights and Choices

  • Opt-Out: If you no longer wish to receive marketing emails, you can unsubscribe at any time by clicking the “unsubscribe” link in the email or contacting us directly.
  • Access and Correction: You have the right to access, correct, or update the personal information we hold about you. If you wish to make changes to your information, please contact us.
  • Data Deletion: You may request that we delete your personal information from our records. Please note that we may need to retain certain information for legal or operational reasons.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve the functionality of the Site, understand your usage patterns, and personalize your experience. You can manage your cookie preferences through your browser settings, though disabling cookies may impact your experience on the Site.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Lionheart.net
Email: support @ lionheart.net
Phone: 813-571-3919
Address: 731 Grand Canyon Dr., Valrico, FL 33594

GDPR and CCPA Compliance

We are committed to ensuring that your privacy rights are respected. Depending on your location, you may have specific legal rights regarding your personal information under the GDPR (General Data Protection Regulation) or the CCPA (California Consumer Privacy Act).

  • GDPR (For EU Users): If you are a resident of the European Union, you have the right to access, correct, delete, and restrict the processing of your personal data. You also have the right to object to processing and request data portability. To exercise these rights, please contact us at support @ lionheart.net.
  • CCPA (For California Residents): If you are a resident of California, you have the right to request access to, deletion of, or a copy of the personal information we have collected about you. You also have the right to opt-out of the sale of your personal information. For more information or to exercise your rights under the CCPA, please contact us at support @ lionheart.net.

We will not discriminate against you for exercising these rights.